Module 3: Effective Communication

Communicating Without Making Things Worse

Communication after separation isn't about being "friends"; it’s about the efficient exchange of information for the sake of your children. If sending a message to your ex fills you with dread, this module was built for you.

Introduction

Get Communication Flowing

This module provides a blueprint for professional, child-focused communication that minimises the risk of a "blow-up." We move beyond generic advice to provide specific techniques for structuring your messages, identifying "red flag" language that triggers defensiveness, and setting healthy boundaries around when and how you engage.

During this module of our TurningPoint co-parenting course, you’ll get practical help with:

  • What to say (and what not to say)
  • How to send messages that don’t escalate conflict
  • Communicating safely in high-conflict or court-involved situations
  • Protecting your peace without going silent

Get immediate access for only $450+gst.

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Unlock Personalised Support

Our ‘Ask Us Anything’ Feature

This service is exclusively available to course participants. Once you join, you’ll unlock direct access to send Family Expert, Sharyn Green-Arndt, your specific co-parenting hurdles via email or video message. Sharyn will record a tailored video response and send it back to you - giving you a clear path forward.

1,000's of families helped across Australia

Meet your 'Turning Point' Facilitators

Sharyn Green-Arndt

Sharyn has extensive experience in the Family Court as a Court appointed therapist, and as such has vast experience working with high conflict situations.

Lisanne Iriks

Lisanne has vast practical experience in the fields of conflict resolution, coaching, and education.

Dr Phil Watts

Dr Phil Watts is a leading Australian clinical and forensic psychologist with more than 30 years’ experience working with families navigating separation, high conflict, and the Family Court system

Anne-Marie Cade

Anne-Marie Cade, founder of Parenting Coordination Institute and Churchill Fellow, contributes her expertise on Parenting Coordination to our Turning Point course.

Professor Bruce Smythe

Professor Bruce Smythe, one of Australia’s leading family studies researchers, is a valued expert contributor to our Turning Point course

Vicky Pellowe

Vicky Pellowe from The FIFO Family Project shares her specialist knowledge with parents taking part in our Turning Point course.

Watch The Video

About Our Co-Parenting Course

Sharyn Green-Arndt talks you through our co-parenting course, Turning Point.

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Course Content

Find A New Approach To Effective Communication

In a high-conflict dynamic, a single misplaced word can lead to days of digital warfare, draining your energy and indirectly impacting your children's sense of security. Because conventional communication methods often fail when one party is reactive or hostile, you need a specialised set of rules that prioritise clarity and de-escalation over emotional expression.

This module is vital because it shifts the power back to you. By changing how you structure your outreach, you stop feeding the conflict cycle. You will learn how to communicate in a way that is "court-ready" and professional, ensuring that even if the other parent remains difficult, your records remain focused, calm, and beyond reproach.

Generic communication advice assumes goodwill. Turning Point doesn’t. This approach was developed specifically for difficult, reactive, or hostile dynamics.

Leave With A Better Plan For Communication

You can expect to leave this module with a concrete system for managing your digital and verbal interactions. You will feel equipped to filter out the "noise" in the messages you receive, focusing only on the necessary information while ignoring the bait. This results in a significant reduction in the time and emotional labour spent on co-parenting logistics.

Ultimately, this module helps you create a "buffer zone" between your personal life and your co-parenting obligations. By adopting a more structured communication style, you provide your children with a model of maturity and ensure that their needs are addressed without the background noise of parental friction.

Less anxiety before sending messages. Fewer blow-ups. More confidence that you’re not making things worse.

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Let's create a positive change in your co-parenting

Book Your Place on Turning Point Co Parenting Course

Act now - Register for Turning Point today.

The sooner you register, the sooner you’ll access our support and strategies.

Immediate Access

$450 +gst

  • Save Over $500: Maximise value with a significant discount.
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  • Free 3-Month App Subscription: Enhance learning with CoOperate app access.
FAQs

Frequently Asked Questions

Is this just scripts?

No. It’s a structured approach you can adapt to different situations. It is not generic, rather specifically designed to assist in co-parenting situations.

Will this work if my ex is aggressive?
Is this suitable for court-involved situations?
Do I have to be emotionally detached?
Will this stop arguments?
Does this require cooperation?
Is this boundary-focused?
Does it work for email and text?
What if I already say very little?
Is this assertiveness training?

Disclaimer

These video interactions with our experts are not intended to replace legal advice or therapy. All answers are general in nature. For professional advice tailored to your situation, please consult a licensed legal or mental health professional.

Unlock This Bonus

3 Months Complimentary Access to CoOperate

To help you implement the strategies from the TurningPoint course, every participant receives 3 months of free access to our custom-built co-parenting app, CoOperate.

Developed by an Australian family mediator, CoOperate is designed to move your communication out of your personal inbox and into a safe, organised, and professional space. It’s an essential tool for reducing conflict and keeping the focus where it belongs: on your children.

What’s included in your 3-month access:

  • Shared Parenting Calendar: Effortlessly manage handovers and school holidays.
  • Expense Tracker: Transparently record and manage shared costs.
  • Document Vault: Keep all legal and medical records in one secure location.
  • Centralised Messaging: A safe, court-ready forum for all communication, avoiding the frustration of scattered texts and emails.

By the time you finish the course, you won’t just have the skills to co-parent better - you’ll have the digital infrastructure to make it happen every day.

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